Reklamation erfassen

<head><META HTTP-EQUIV='content-type' CONTENT='text/html; charset=UTF-8'> <script src='https://js.zohostatic.eu/support/app/js/jqueryandencoder.ef05974972bf3bca1b87.js'></script><script>function trimBoth(str){return jQuery.trim(str);}function setAllDependancyFieldsMapping(){var mapDependancyLabels = getMapDependenySelectValues(jQuery("[id='property(module)']").val(), "JSON_MAP_DEP_LABELS");if(mapDependancyLabels){for(var i = 0; i < mapDependancyLabels.length; i++){var label = mapDependancyLabels[i];var obj = document.forms['zsWebToCase_218460000000326175'][label];if(obj){setDependent(obj, true);}}}}function getMapDependenySelectValues(module, key){var dependencyObj = jQuery.parseJSON( jQuery("[id='dependent_field_values_" + module + "']").val() );if(dependencyObj == undefined){return dependencyObj;}return dependencyObj[key];}function setDependent(obj, isload){var name = obj.id || (obj[0] && obj[0].id) || "";var module = jQuery("[id='property(module)']").val();var val = "";var myObject = getMapDependenySelectValues(module, "JSON_VALUES");if(myObject !=undefined){val = myObject[name];}var mySelObject = getMapDependenySelectValues(module, "JSON_SELECT_VALUES");if(val != null && val != "" && val != "null" && mySelObject){var fields = val;for(var i in fields){if (fields.hasOwnProperty(i)){var isDependent = false;var label = i;var values = fields[i];if(label.indexOf(")") > -1){label = label.replace(/\)/g, '_____');}if(label.indexOf("(") > -1){label = label.replace(/\(/g, '____');}if(label.indexOf(".") > -1){label = label.replace(/\./g, '___');}var depObj = document.forms['zsWebToCase_218460000000326175'][label];if(depObj && depObj.options){var mapValues = "";var selected_val = depObj.value;var depLen = depObj.options.length-1;for (var n = depLen; n >= 0; n--) {if (depObj.options[n].selected){if(mapValues == ""){mapValues = depObj.options[n].value;}else{mapValues = mapValues + ";;;"+depObj.options[n].value;}}}depObj.value = "";var selectValues = mySelObject[label];for(var k in values){var rat = k;if(rat == "-None-"){rat = "";}var parentValues = mySelObject[name];if(rat == trimBoth(obj.value)){isDependent = true;depObj.length = 0;var depvalues = values[k];var depLen = depvalues.length - 1;for(var j = 0; j <= depLen; j++){var optionElement = document.createElement("OPTION");var displayValue = depvalues[j];var actualValue = displayValue;if(actualValue == "-None-"){optionElement.value = "";displayValue = "-None-";}else{optionElement.value = actualValue;}optionElement.text = displayValue;if(mapValues != undefined){var mapValue = mapValues.split(";;;");var len = mapValue.length;for(var p = 0; p < len; p++){if(actualValue == mapValue[p]){optionElement.selected = true;}}}depObj.options.add(optionElement);}}}if(!isDependent){depObj.length = 0;var len = selectValues.length;for(var j = 0; j < len; j++){var actualValue = selectValues[j];var optionElement = document.createElement("OPTION");if(actualValue == "-None-"){optionElement.value = "";}else{optionElement.value = selectValues[j];}optionElement.text = selectValues[j];depObj.options.add(optionElement);}depObj.value = selected_val;}if(!isload){setDependent(depObj,false);}var jdepObj = jQuery(depObj);if(jdepObj.hasClass('select2-offscreen')){jdepObj.select2("val", jdepObj.val());}}}}}}function setSelectAll(id){var parentElement = document.getElementById(id);var hiddenInput = parentElement.querySelector('#hiddenoptions');var selectAllElement = parentElement.querySelector('#selectall' + id);var selectedValues = [];var checkboxes = parentElement.querySelectorAll('.wb_multi_pick_input');checkboxes.forEach(function (cb) {cb.checked = selectAllElement.checked;if (cb.checked && cb.value) {selectedValues.push(cb.value);}});hiddenInput.value = selectedValues.join(',');}function setMultiSelectOption(id, obj){var parentElement = document.getElementById(id);var hiddenInput = parentElement.querySelector('#hiddenoptions');var selectAllElement = parentElement.querySelector('#selectall' + id);var selectedStr = hiddenInput.value;var selectedValues = selectedStr ? selectedStr.split(',') : [];if(obj.checked && obj.value) {selectedValues.push(obj.value);}else if(!obj.checked && obj.value) {selectedValues.splice(selectedValues.indexOf(obj.value), 1);selectAllElement.checked = false;}else {selectAllElement.checked = false;}hiddenInput.value = selectedValues.join(',');}var zctt = function(){var tt, mw = 400, top = 10, left = 0, doctt = document;var ieb = doctt.all ? true : false;return{showtt: function(cont, wid){if(tt == null){tt = doctt.createElement('div');tt.setAttribute('id', 'tooltip-zc');doctt.body.appendChild(tt);doctt.onmousemove = this.setpos;doctt.onclick = this.hidett;}tt.style.display = 'block';tt.innerHTML = cont;tt.style.width = wid ? wid + 'px' : 'auto';if(!wid && ieb){tt.style.width = tt.offsetWidth;}if(tt.offsetWidth > mw){tt.style.width = mw + 'px'}h = parseInt(tt.offsetHeight) + top;w = parseInt(tt.offsetWidth) + left;},hidett: function(){tt.style.display = 'none';},setpos: function(e){var u = ieb ? event.clientY + doctt.body.scrollTop : e.pageY;var l = ieb ? event.clientX + doctt.body.scrollLeft : e.pageX;var cw = doctt.body.clientWidth;var ch = doctt.body.clientHeight;if(l < 0){tt.style.left = left + 'px';tt.style.right = '';}else if((l+w+left) > cw){tt.style.left = '';tt.style.right = ((cw-l) + left) + 'px';}else{tt.style.right = '';tt.style.left = (l + left) + 'px';}if(u < 0){tt.style.top = top + 'px';tt.style.bottom = '';}else if((u + h + left) > ch){tt.style.top = '';tt.style.bottom = ((ch - u) + top) + 'px';}else{tt.style.bottom = '';tt.style.top = (u + top) + 'px';}}};}();var zsWebFormMandatoryFields = new Array("Contact Name","Email","Subject","Description");var zsFieldsDisplayLabelArray = new Array("Nachname","E-Mail","Betreff","Beschreibung");function zsValidateMandatoryFields(){var name = '';var email = '';var isError = 0;for(var index = 0; index < zsWebFormMandatoryFields.length; index++){isError = 0;var fieldObject = document.forms['zsWebToCase_218460000000326175'][zsWebFormMandatoryFields[index]];if(fieldObject){if(((fieldObject.value).replace(/^\s+|\s+$/g, '')).length == 0){alert(zsFieldsDisplayLabelArray[index] +' darf nicht leer bleiben ');fieldObject.focus();isError = 1;return false;}else{if(fieldObject.name == 'Email'){if(!fieldObject.value.match(/^([\w_][\w\-_.+\'&]*)@(?=.{4,256}$)(([\w]+)([\-_]*[\w])*[\.])+[a-zA-Z]{2,22}$/)){isError = 1;alert('Geben Sie eine gültige E-Mail-Adresse ein');fieldObject.focus();return false;}}}if(fieldObject.nodeName == 'SELECT'){if(fieldObject.options[fieldObject.selectedIndex].value == '-None-'){alert(zsFieldsDisplayLabelArray[index] +' kann nicht kein sein......');fieldObject.focus();isError = 1;return false;}}if(fieldObject.type == 'checkbox'){if (fieldObject.checked == false){alert('Bitte annehmen '+zsFieldsDisplayLabelArray[index]);fieldObject.focus();isError = 1;return false;}}}}if(isError == 0){document.getElementById('zsSubmitButton_218460000000326175').setAttribute('disabled', 'disabled');}}var ZSEncoder = {encodeForHTML : function(str){if(str && typeof(str)==='string'){return jQuery.encoder.encodeForHTML(str);}return str;},encodeForHTMLAttribute : function(str) {if(str && typeof(str)==='string'){return jQuery.encoder.encodeForHTMLAttribute(str);}return str;},encodeForJavascript : function(str) {if(str && typeof(str)==='string'){return jQuery.encoder.encodeForJavascript(str);}return str;},encodeForCSS : function(str) {if(str && typeof(str)==='string'){return jQuery.encoder.encodeForCSS(str);}return str;}};var zsAttachedAttachmentsCount = 0;var zsAllowedAttachmentLimit = 4;var zsAttachmentFileBrowserIdsList = [1, 2, 3, 4, 5];function zsOpenCloudPickerIframe(){if(zsAttachedAttachmentsCount < 5){var zsCloudPickerIframeSrc = jQuery('#zsCloudPickerIframeSrc').val();jQuery('#zsCloudAttachmentIframe').attr('src', zsCloudPickerIframeSrc.substring(0, zsCloudPickerIframeSrc.length - 1) + (5 - zsAttachedAttachmentsCount)).show();zsListenCloudPickerMessages();}}function zsListenCloudPickerMessages(){if(window.addEventListener){window.addEventListener('message', zsWebReceiveMessage, false);}else if(window.attachEvent){window.attachEvent('onmessage', zsWebReceiveMessage);}}var zsCloudPickerJSON = {};function zsWebReceiveMessage(event){var zsUrlRegex = /^(ht|f)tp(s?)\:\/\/[0-9a-zA-Z]([-.\w]*[0-9a-zA-Z])*(:(0-9)*)*(\/?)([a-zA-Z0-9\-\.\?\,\:\'\/\\+=&%\$#_]*)?$/;if(zsUrlRegex.test(event.origin)){var zsMessageType = event.data.split('&&&');if(zsMessageType[0] == 'zsCloudPickerMessage'){if(window.addEventListener){window.removeEventListener('message', zsWebReceiveMessage, false);}else if(window.attachEvent){window.detachEvent('onmessage', zsWebReceiveMessage );}jQuery('#zsCloudAttachmentIframe').hide();var isAttachedFilesDetails = zsMessageType[1].split('|||');if(isAttachedFilesDetails[0] == 'cloudPickerResponse'){var zsCloudPickerAttachmentDetails = isAttachedFilesDetails[1].split('::::');var zsCloudPickerAttachmentsJSON = jQuery.parseJSON(zsCloudPickerAttachmentDetails[0]);if(zsAttachedAttachmentsCount <= zsAllowedAttachmentLimit){zsRenderCloudAttachments(zsCloudPickerAttachmentsJSON);}else{alert('Sie können nur maximal 5 Dateien anhängen');return false;}}}}}function zsRenderCloudAttachments(zsCloudPickerAttachmentsJSON){if(!jQuery.isEmptyObject(zsCloudPickerAttachmentsJSON)){jQuery.each(zsCloudPickerAttachmentsJSON, function(cloudServiceName, attachments){var zsAttachmentsArray = [];if(!jQuery.isEmptyObject(zsCloudPickerJSON[cloudServiceName])){zsAttachmentsArray = zsCloudPickerJSON[cloudServiceName];}for(var attachmentsIndex = 0; attachmentsIndex < attachments.length; attachmentsIndex++){if(zsAttachedAttachmentsCount <= zsAllowedAttachmentLimit){var zsCloudAttachmentsList = '';var attachmentsDetailJSON = attachments[attachmentsIndex];var zsCloudAttachmentName = attachmentsDetailJSON['docName'];var extension = zsCloudAttachmentName.split('.').pop().toLowerCase();var unSupportedExtensions = ["ade","adp","apk","appx","appxbundle","bat","cab","cer","chm","cmd","com","cpl","dll","dmg","exe","hlp","hta","ins","iso","isp","jar","js","jse","lnk","mde","msc","msi","msix","msixbundle","msp","mst","nsh","pif","ps1","pst","reg","scr","sct","shb","sys","tmp","url","vb","vbe","vbs","vxd","wsc","wsf","wsh","terminal"];if(unSupportedExtensions.indexOf(extension)!=-1){alert("Die Datei wurde nicht angehängt, der ihre Dateiendung nicht unterstützt wird.");continue;}zsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;var zsCloudAttachmentId = attachmentsDetailJSON['docId'];zsCloudAttachmentId = zsCloudAttachmentId.replace(/\s/g, '');zsCloudAttachmentsList = '
'+ZSEncoder.encodeForHTML(zsCloudAttachmentName)+'X
';jQuery('#zsFileBrowseAttachments').append(zsCloudAttachmentsList);zsAttachmentsArray.push(attachmentsDetailJSON);zsCloudPickerJSON[cloudServiceName] = zsAttachmentsArray;jQuery("input[name='zsCloudPickerAttachments']")[0].value = JSON.stringify(zsCloudPickerJSON);}}});}zsChangeMousePointer();}jQuery(document).off('click.cAtm').on('click.cAtm','.zscloudAttachment', function(){var cloudService = jQuery(this).attr('cloudservice');var cloudAttachmentId = jQuery(this).attr('id');var zsCloudAttachmentsArr = zsCloudPickerJSON[cloudService];var isZsCloudAttachmentRemoved = 0;for(var attachmentsIndex = 0; attachmentsIndex < zsCloudAttachmentsArr.length; attachmentsIndex++){if(isZsCloudAttachmentRemoved != 1){jQuery.each(zsCloudAttachmentsArr[attachmentsIndex], function(attachmentsDetailJsonKey, attachmentsDetailJsonValue){if(attachmentsDetailJsonKey == 'docId' && attachmentsDetailJsonValue.replace(/\s/g, '') == cloudAttachmentId){var zsAttachmentToBeRemoved = jQuery.inArray(zsCloudAttachmentsArr[attachmentsIndex], zsCloudAttachmentsArr);zsCloudAttachmentsArr.splice(zsAttachmentToBeRemoved, 1);isZsCloudAttachmentRemoved = 1;}});}}jQuery(this).parent().remove();zsAttachedAttachmentsCount = zsAttachedAttachmentsCount - 1;jQuery("input[name='zsCloudPickerAttachments']")[0].value = JSON.stringify(zsCloudPickerJSON);zsChangeMousePointer();});function zsRenderBrowseFileAttachment(zsAttachmentObject, zsAttachmentDetails){if(zsAttachmentObject != ''){if((zsAttachmentDetails.files && (zsAttachmentDetails.files[0].size/(1024*1024))>20)){zsAttachmentDetails.value='';alert('Maximal zulässige Dateigröße beträgt 20 MB.');return;}if(zsAttachedAttachmentsCount < 5){var zsFileName='';if((zsAttachmentObject.indexOf('\\') > -1)){var zsAttachmentDataSplits = zsAttachmentObject.split('\\');var zsAttachmentDataSplitsLen = zsAttachmentDataSplits.length;zsFileName = zsAttachmentDataSplits[zsAttachmentDataSplitsLen - 1];}else{zsFileName = zsAttachmentObject;}var extension = zsFileName.split('.').pop().toLowerCase();var unSupportedExtensions = ["ade","adp","apk","appx","appxbundle","bat","cab","cer","chm","cmd","com","cpl","dll","dmg","exe","hlp","hta","ins","iso","isp","jar","js","jse","lnk","mde","msc","msi","msix","msixbundle","msp","mst","nsh","pif","ps1","pst","reg","scr","sct","shb","sys","tmp","url","vb","vbe","vbs","vxd","wsc","wsf","wsh","terminal"];if(unSupportedExtensions.indexOf(extension)!=-1){alert("Die Datei wurde nicht angehängt, der ihre Dateiendung nicht unterstützt wird.");return;}var zsCurrentAttachmentIdTokens = jQuery(zsAttachmentDetails).attr('id').split('_');var zsCurrentAttachmentId = parseInt(zsCurrentAttachmentIdTokens[1]);var zsAttachmentIdToBeRemoved = jQuery.inArray(zsCurrentAttachmentId, zsAttachmentFileBrowserIdsList);zsAttachmentFileBrowserIdsList.splice(zsAttachmentIdToBeRemoved, 1);var zsNextAttachmentId = zsAttachmentFileBrowserIdsList[0];var zsnextAttachment = 'zsattachment_'+zsNextAttachmentId;jQuery('#zsattachment_'+zsCurrentAttachmentId).hide();jQuery('#'+zsnextAttachment).show();jQuery('#zsFileBrowseAttachments').append('
'+ ZSEncoder.encodeForHTML(zsFileName) + 'X
');zsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;}}zsChangeMousePointer();}jQuery(document).off('click.fba').on('click.fba', '.zsfilebrowseAttachment', function(){var currentlyDeletedElement = jQuery(this).attr('id').split('_')[1];jQuery('#zsattachment_'+currentlyDeletedElement).val('');jQuery('#zsattachment_'+currentlyDeletedElement).replaceWith(jQuery('#zsattachment_'+currentlyDeletedElement).clone());jQuery(this).parent().remove();zsAttachedAttachmentsCount = zsAttachedAttachmentsCount - 1;zsAttachmentFileBrowserIdsList.push(parseInt(currentlyDeletedElement));zsRearrangeFileBrowseAttachments();zsChangeMousePointer();});function zsRearrangeFileBrowseAttachments(){jQuery.each(jQuery('input[type = file]'), function(fileIndex, fileObject){fileIndex = fileIndex + 1;if(fileIndex == zsAttachmentFileBrowserIdsList[0]){jQuery('#zsattachment_'+fileIndex).show();}else{jQuery('#zsattachment_'+fileIndex).hide();}});}function zsOpenFileBrowseAttachment(clickEvent){if(zsAttachedAttachmentsCount >= 5){clickEvent.preventDefault();}}function zsChangeMousePointer(){if(zsAttachedAttachmentsCount >= 5){jQuery('#zsMaxLimitMessage').show();jQuery('#zsattachment_1,#zsattachment_2,#zsattachment_3,#zsattachment_4,#zsattachment_5').hide();jQuery('#zsBrowseAttachment,#zsCloudAttachment').css('cursor', 'default');}else{jQuery('#zsMaxLimitMessage').hide();zsRearrangeFileBrowseAttachments();jQuery('#zsBrowseAttachment,#zsCloudAttachment').css('cursor', 'pointer');}}document.addEventListener('readystatechange',function(){if(document.readyState === 'complete' && window.zsRegenerateCaptcha ){zsRegenerateCaptcha();}setAllDependancyFieldsMapping();document.getElementById('zsSubmitButton_218460000000326175').removeAttribute('disabled');zsAttachedAttachmentsCount = 0;zsAttachmentFileBrowserIdsList = [1, 2, 3, 4, 5];jQuery('#zsFileBrowseAttachments').html('');jQuery.each(jQuery('input[type = file]'), function(fileIndex, fileObject){var zsAttachmentId = jQuery(fileObject).attr('id');var zsAttachmentNo = zsAttachmentId.split('_')[1];var zsAttachedFile = jQuery('#zsattachment_'+zsAttachmentNo);if(zsAttachedFile[0] != undefined && zsAttachedFile[0].files[0] != undefined){var zsFileBrowserAttachmentHtml = '';zsAttachedFileName = zsAttachedFile[0].files[0].name;zsFileBrowserAttachmentHtml = '
'+ ZSEncoder.encodeForHTML(zsAttachedFileName) +'X
';jQuery('#zsFileBrowseAttachments').append(zsFileBrowserAttachmentHtml);zsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;var zsAttachmentIdToBeRemoved = jQuery.inArray(parseInt(zsAttachmentNo), zsAttachmentFileBrowserIdsList);zsAttachmentFileBrowserIdsList.splice(zsAttachmentIdToBeRemoved, 1);}});if(document.forms['zsWebToCase_218460000000326175']['zsCloudPickerAttachments'] != undefined){var zsCloudAttachments = jQuery.parseJSON(document.forms['zsWebToCase_218460000000326175']['zsCloudPickerAttachments'].value);zsRenderCloudAttachments(zsCloudAttachments);}zsRearrangeFileBrowseAttachments();zsChangeMousePointer();});function zsResetWebForm(webFormId){document.forms['zsWebToCase_'+webFormId].reset();document.getElementById('zsSubmitButton_218460000000326175').removeAttribute('disabled');setAllDependancyFieldsMapping();zsAttachedAttachmentsCount = 0;zsAttachmentFileBrowserIdsList = [1, 2, 3, 4, 5];jQuery('#zsFileBrowseAttachments').html('');zsCloudPickerJSON = {};if(document.forms['zsWebToCase_218460000000326175']['zsCloudPickerAttachments'] != undefined){document.forms['zsWebToCase_218460000000326175']['zsCloudPickerAttachments'].value = JSON.stringify({});}zsRearrangeFileBrowseAttachments();zsChangeMousePointer();} </script></head>

Reklamation
Vorname  
Nachname  
E-Mail  
Tel.  
Betreff  
Beschreibung   
Anlage   Dateien anhängen
Sämtliche Dateien dürfen bis zu 20 MB groß sein.
   
powered by