FAQ – Frequently asked questions

Frequently asked questions

What are the advantages offered by Malsch care beds and clinical/hospital beds?

With our products, we aim to relieve care staff as far as possible and to guarantee maximum comfort for patients. The high level of flexibility as regards product adaptation allows us to provide solutions to almost all requirements.

We have recognised the signs of the times, and thus do not sell ready-made beds, but products adapted specifically to our customers' needs. In terms of price, these individual solutions often prove cheaper than standardised products offered by the competition. And, with our numerous extension options, we also offer additional flexibility.

Are all safety standards complied with?

This product bears the CE seal and therefore meets the requirements of German and European safety standards applicable to the product.

Norm Comment
VO (EU) 2017/745 European Medical Device Regulation (MDR)
MPDG Medical Devices Implementation Act
DIN EN ISO 13485 Medical devices – Quality management systems – Requirements for regulatory purposes
DIN EN ISO 9001 Quality management systems
DIN EN ISO 14001 Environmental management systems
IEC 60601-2-52 Medical electrical equipment – Particular requirements for basic safety
IEC 60601-1 Medical electrical equipment – General requirements for basic safety
IEC 60601-1-2 Medical electrical equipment – General requirements for basic safety –
Collateral standard: Electromagnetic disturbances
IEC 60601-1-6 Medical electrical equipment – General requirements for basic safety and essential performance –
Collateral standard: Usability
DIN EN ISO 14971 Application of risk management to medical devices
IEC 62366 Medical devices – Application of usability engineering to medical devices
DIN EN ISO 20417 Medical devices – Information to be supplied by the manufacturer
DIN EN ISO 15223-1 Medical devices – Symbols to be used with medical device labels, labelling and information to be supplied –
Generel requirements
DIN EN 12182 Assistive products for persons with disability
DIN EN 12530/
DIN EN 12531
Castors and wheels – Hospital bed castors
DIN 33402-1 Ergonomics – Body dimensions of people
DIN 68861-1 Furniture surfaces – Behaviour at chemical influence


What distinguishes the Impulse care bed and the Ayleen care bed?

Essentially, the two care beds differ in terms of the mechanics of the lift mechanism and the resulting divergent adjustment options and load limits. While the Ayleen care bed is equipped with a double-claw lift system which does not support the bed's vertical adjustment, e.g. for Trendelenburg positioning, the Impulse care bed features a four-claw lift system which facilitates all adjustment options.

Another difference lies in the number of hoist motors. The Impulse care bed is equipped with two variable displacement motors. As a result, the load limits are higher than the the Ayleen care bed and they operate more powerfully when it comes to bed adjustment.

How are the prices of the various bed types structured?

The high level of individuality of our care beds and clinical/hospital beds means that we do not use bed price lists. Instead, we are happy to draw up a quotation tailored to your needs.
Please use our inquiry form for this purpose.

Do you offer maintenance contracts for your care beds and clinical/hospital beds?

We offer maintenance contracts ranging from technical maintenance to full service tailored individually to your needs. Please don't hesitate to contact us by telephone or via our contact form in the event of any queries. Click here for further information.

What's the procedure in the event of a guarantee claim?

If you wish to register a guarantee claim, please use the corresponding form on the web page Service order.