Services & expertise
During business hours, an employee is available to answer all your queries regarding products or technical questions. This allows us to find solutions together in the shortest possible timespan.
You will usually receive a response to your request within 48 hours. If the matter is particularly urgent, we will be happy to address your issues via our hotline during business hours.
In the event that one of our beds requires a replacement part or needs repair, our technical support team is at your service across Germany. Our service partners will support you if you are outside of Germany.
Our global network of sales and service partners allows us to ensure top-quality customer support and reliable service for our products beyond national borders.